How This Policy Protects Your Account
Clear data purpose comes first. When you create an account, we collect your mobile number, login name, password record, IP address, device type and wallet references so we can run account access, payment matching and account safety checks. We do not sell your personal data. For
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DANA, OVO, GoPay and QRIS, we keep transaction IDs, timestamps and receipt status, not your full wallet PIN. If you contact us from Jakarta during 09:00-23:00 WIB, we use the chat or WhatsApp transcript only to resolve the privacy request you raised. Access and eligibility depend
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on local law and are available only where local law permits. Our team records each privacy request against your account ID so follow-up does not restart from zero.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.